In our twenty-first century world, many people are used by technology rather than using it; even people in the workplace are guilty of this. The allure of digital technology can result to under-performance in the workplace so make them understand that technology is just one important piece of the puzzle. It is a part of the bigger picture and has as much of a role to play as the people involved.
As a leader, it is your duty to communicate to your team about new technology and put necessary structures in place to ensure that your team isn’t working at cross-purposes using the same tool.
Technology is a waste without the appropriate skills to manage it. The ideal thing to do as a leader, when you introduce new technology, for example, the Enterprise Social Software – Yammer, is to remember that you are the one who knows what exactly you intend to accomplish with this tool and the members of your team cannot know until this is communicated to them.
Ideally, you are expected to inform them about what exactly this tool is for, tell them why you introduced it and what you expect them to do with it. Help them understand this technology and put certain structures in place to integrate this tool with your culture and strategy.
Technology takes the shape of whichever hands it falls into so no matter how awesome a digital technology tool is, if your team does not have the requisite skills to use that technology, it won’t deliver.
Remember to always communicate to your team members how important it is for the technology to be used sensibly and let them know that technology is a means to an end and not an end in itself.
As a leader, ensure that the technology is aligned with the organization’s strategy because where it isn’t people will fail to see the connection between the technology and the bigger picture of the organization and therefore find it difficult to buy into it.
Take a minute to think about the technological tools you currently use. Are they aligned with your strategy? How did you communicate this to your team? How will you communicate it better in the future? Never forget that technology is a tool, you are the leader.